JCW Auto Repair Service, auto repair shop in Azusa CA

Auto Repair Service

245 S Irwindale Ave  |  Azusa, CA  |  (626) 969-2886|  Fax: (626) 969-2881

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Customer Reviews & Stories

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Customer Reviews & Stories

The man at the counter was very polite. With me being a female, it's very hard to find loyal mechanics. The owner as well was very respectful. Both were helpful and informative in giving me the issues to my car. Definitely making this my spot for car maintenance.

-Blanca G., (Yelp User)

Great service. Oil change and 50 point inspection was done in a timely manner and the service was friendly.

-Celinna M., (Groupon User)

Great and fast service. Definitely going back!

-Halina H., (Groupon User)

Good customer service!! Coffee tv and coloring book for my kids awesome..

-Edgar E., (Groupon User)

Fast, efficient and owner very nice.

-Nancy K., (Groupon User)

Great quick friendly service would recommend this place to everyone truely satisfied customer.

-Naomi R., (Groupon User)

Great service! The owner was kind and attentive. Came here after purchasing a groupon for a full synthetic oil vehicle. They changed my oil quickly and were not pushy about buying or changing anything else. The entrance is a bit tight and you have to make sure you do not drive past it but I will definitely be returning again.

-Grissel M., (Groupon User)

I so happy I went to JCW Auto Repair Service. JUDD, who took care of my car, is a very nice and friendly guy. He didn't try to upsell me. He took time to tell things they did on my car and said that my car doesn't need anything except oil change and tire rotation. Best of all, I didn't realize I left my wallet in my car (with all my credit cards and money in it). When I got my car back, I found it on the passenger seat where it must have fallen right out of my purse. Judd's mechanic is very honest just like him.

-Helen K., (Groupon User)

I've always brought my RAV 4 to Toyota Dealers on oil change and any other car repairs but after trying out JCW I have found another great place to service my car. Used a groupon deal and got a semi synthetic oil change for a total of about $21 plus $5 something on taxes and disposal fee. Kamal is very professional. The waiting area is small but comfortable with tv, coffee, tea and even cup noodles if you want to make one on the microwave. The best part is that service is fast!

-Mon N., (Yelp User)

Went here for an oil change today. Really fast service, complimentary beverages, and a very welcoming staff! Would definitely recommend.

-Ben G., (Yelp User)

Very happy with the services given & will recommend to friends & family. Price very reasonable. Camille is very friendly & helpful, better than the dealership.

-Winton Y., (Yelp User)

Camille helped me quick and fast amd in a hurrry. He was VERY friendly and my service was exceptional. I would defintely be back.

-Jilessa R., (Yelp User)

Just had my 2011 Mercedes C300 serviced today. I have to say, this is a great place to have your car worked on. Very polite and great service. Will be doing more business with them in the future.

-Si Kevin T., (Yelp User)

Very friendly & great service. The front desk guy is super nice & professional. I would most definitely come back again!

-Si Yang P., (Yelp User)

First time here, for an oil change. Used a promo they had going on for synthetic blend. Service was super quick! Staff was nice. Judd was so informative! He found something wrong with my airbag light... That my car dealer had assured was normal, I let them know and gave them a call and found out it was a issue and have an apptment so they can fix it. I would have never known!! Been driving my car with this airbag light on for forever. Thanks so much! Will def be back! Over all good experience here.

-Andrea G., (Yelp User)

Came in today to get an oil change for my car. First off, when I set an appointment over the phone they answered very politely with high energy. They had a great deal on their website for a synthetic blend oil change. Highly recommended. They even topped off all my fluids and checked everything to make sure all was good.

-Adam D. C., (Yelp User)

The service at JCW auto repair was amazing. Showed up for a 2 pm oil change at 2:07 pm which I used an online coupon for, it's currently 2:36 and my oil change is done! The coupon stated the price would be $36 online for a full synthetic oil change, a 50 point inspection and a tire rotation. Came in with my own filter and they waived $12 fee for tax and services! Only paid what the coupon stated! Pretty sweet!! Will be recommending this shop to family and friends.

-Anyssa S., (Yelp User)

I needed an oil change, found a deal on"LivingSocial" for a shop in my neighborhood J.C.W. Auto Repair, appt required, got an appt for same day. In and out and home again in 45 min. Proprietor could not have been nicer! Small clean shop for auto repair business! I always worry about up-sell, being a woman using "man's domain", did not find that to be an issue- 50 point inspection only confirmed issues I already knew to exist. Camille also gave discount since tires were new and did not require rotation. I will return to J.C.W. and would definitely Recommend!

-Candi C., (Yelp User)

I will be back for every car or any car I have. I'm a young female and going to an auto shop by myself is a little scaring cause I don't wanna be taken advantage of but they took care of me here and made sure I understand everything I need and why I needed and the prices were very reasonable!!! I love them !!!

-Anais A., (Yelp User)

great customer service!

-Kris B., (Groupon User)

I will definitely be going back. quick, honest, and great customer service.

-Sherrice P., (Groupon User)

The owner is very nice, honest, and his employees are very efficient.

-Tina G., (Groupon User)

I had an awesome experience with JCW from the moment I made the phone call to set up an appointment. When I arrived Camille was already waiting for me and my car was ready to be serviced as soon as possible. I was offered a ride home instead of waiting in there waiting room since I live down the street and Liz came back to pick me up as soon as my car was ready! My overall experience with JCW and their customer service was great!

-Kristie L., (Groupon User)

Great Place, I'll be bribing all my vehicles here !! Exceptional Customer Service !!

-Tory P., (Groupon User)

Had a very good first experience with JCW . They got me in and out on time as promised to fit into my work schedule. very professional and will be using them again. Thank You JCW staff.

-Hector C., (Groupon User)

Honest service

-Stewart T., (Groupon User)

Great and friendly service! I will come back again.

-CHOON K., (Groupon User)

very professional amazing service. highly suggest heading in here

-Dustin K., (Groupon User)

Great service with appointment set up 30 min prior. Really great Customer Service being attentive and updating me with other small issues on my vehicle. Making it clear something needs to be done, but wasn't being pushy about getting it serviced at the moment. Good job guys!

-Stve R., (Groupon User)

Great service

-Ricardo R., (Groupon User)

Very fast& friendly service . ...

-Sandy H., (Groupon User)

Very great customer service and fast as well. Good job!

-Brianna B., (Groupon User)

Very great customer service and fast as well. Good job!

-Brianna B., (Groupon User)

JCW Auto Repair Service
(Formerly known as Custom World Automotive)

FANTASTIC. I shopped around for a place to take my 1984 Chrysler New Yorker to get checked prior to taking it for a smog check. The shop that I first took it to was run by two partners - the first partner told me that a spark plug was skipping and that the smog test would pick up on this and thus fail my check and to repair it was going to cost me 1K. His partner looked at him and questioned his stupidity and so I continued shopping for a good mechanic that I could trust.

I have been going to Custom World now for over 1 year. I drive 1 plus hours out of my way and refer family and friends there as I know that Judd and his boys will do the job right and are not out to rape me with the price. I even had an issue with my lock on the gas door where it would not lock and I mentioned it to Judd one day while I was at his shop and in 20 minutes he welded a piece to fix the lock. These guys know what they are doing and are soooo professional in their field that they can think inside and outside of the box to fix your car.

As an added point, every time I take my car for repair they always fix it and if they notice something else needs attention fix that too.... like the door panel that was falling off of my passenger side - Judd fixed this in no time and for no addition charge.

These guys are truly Blue White Diamonds - I recommend anyone who is looking for good, loyal service with out being rapped to go see Judd at Custom World Automotive

I take my car and leave it and pick it up and never question the bill this is how good they are!

Thanks Juddie!